At Hoodlye.com, we want your shopping experience to be as smooth as possible, so here’s everything you need to know about shipping! 📦
1. How long will it take to ship my order?
We process and ship orders as quickly as possible! 🕒 Most orders are shipped within 2-3 business days after payment is confirmed. You’ll receive a tracking number once your order ships, so you can keep an eye on your package every step of the way. 📍
- Standard U.S. shipping usually takes 3-7 business days.
- Expedited shipping (where available) takes 1-3 business days.
- International shipping can take anywhere from 7-21 business days depending on your location.
Please note: Delivery times may vary due to factors like weather, holidays, or customs processing (for international orders). 🛑
2. What shipping carriers do you use?
We partner with reliable carriers to get your order to you safely and quickly, including:
- USPS 🇺🇸
- UPS 🚚
- FedEx 📦
- International carriers for global orders 🌍
You’ll receive tracking information from the carrier once your order ships, so you can follow its journey! 📦🔍
3. Do you offer international shipping?
Yes, we ship worldwide! 🌍 Whether you’re in Canada 🇨🇦, Europe 🇪🇺, or down under in Australia 🇦🇺, we’ve got you covered. International shipping rates vary by location and are calculated at checkout.
Note: Import duties, taxes, and customs fees are the responsibility of the customer. Be sure to check with your local customs office for more details. 📋
4. What if my order is lost or damaged in transit?
We want you to receive your Hoodlye items in perfect condition! 😍 If your order is lost, damaged, or hasn’t arrived within the expected delivery time, please reach out to us as soon as possible at [email protected] or call us at +1 (307) 443-6629. We’ll work with the carrier to resolve the issue quickly. 🚨
5. Can I change my shipping address after placing an order?
If you need to update your shipping address, please contact us ASAP! 📨 We’ll do our best to make any changes before your order ships, but once it’s on its way, we can’t change the address. So be sure to double-check your shipping details before you finalize your order! ✅
6. How much does shipping cost?
Shipping costs vary depending on your location, the shipping method chosen, and the size of your order. 🛍️ At checkout, you’ll be able to see the exact cost based on your shipping address.
We offer free standard shipping on all U.S. orders over $50! 🎉
7. Do you offer expedited shipping?
Yes, we offer expedited shipping for faster delivery! ⏩ You can choose this option during checkout if you need your order sooner. Expedited shipping is available for both domestic and international orders, though it may not be available in all locations.
8. Can I track my order?
Absolutely! 📦 Once your order is shipped, you will receive an email with tracking information and a link to follow your package’s journey. If you don’t see your tracking number, check your spam/junk folder. Sometimes emails get lost there! 📧
Need More Help?
If you have any questions or concerns about shipping, feel free to contact us at [email protected] or call +1 (307) 443-6629. We’re happy to assist you! 🤗
Thanks for choosing Hoodlye.com! We can’t wait for you to receive your new hoodie, t-shirt, or sweatshirt. 💙